Job Openings at WORLD

Join the WORLD team and make a difference in the lives of many! WORLD is currently looking for qualified applications for the following positions:


Program Services Manager

 Program Services Manager

Women Organized to Respond to Life-threatening Diseases (WORLD), an affiliate of AIDS Healthcare Foundation (AHF), is a diverse organization for, by, and about women living with, and at risk for, HIV/AIDS. WORLD improves the lives and health of women, girls, families and communities affected by HIV through peer-based education, wellness services, advocacy, and leadership development. We envision a world where women, girls, and families affected by HIV and AIDS have the tools, support and knowledge to live healthy and productive lives with dignity. Our vision is rooted in a commitment to human rights and wellness with the understanding that this includes freedom from violence; access to housing; quality healthcare; food security; physical, spiritual and emotional wellbeing; education and economic justice.

WORLD, in affiliation with AHF, is seeking a full-time Program Services Manager to join the team at the WORLD office located in Oakland, California.

FLSA Status: Non-Exempt

Women Organized to Respond to Life-threatening Diseases

More information about this job:


Position:       Program Services Manager

Salary:         Compensation for this position is competitive

To apply:       Send resume and cover letter to WORLD, Attention: Operations Manager –

Reports to:  Associate Executive Director


Essential Duties & Responsibilities

  • Primary responsibilities include program design, implementation and administration; data tracking and reporting, research, evaluation and implementation of new services; staff development and continuous quality improvement services.
  • Responsible for planning, organizing, managing, and coordinating the programmatic, administrative, budget and operational activities in support of assigned and multiple program services areas. Responsible for directing and supervising the work of 2 assigned staff members.
  • Promoting, coordinating, and participating in collaborative activities and projects. Provide leadership and training to facilitate staff outreach, recruitment, linkage and peer advocacy to increase client census.
  • Function as a proactive leader and positive member of a program management and executive leadership team within the organization.


A Master’s Degree from an accredited school of social work, public health; a combination of education and experience and knowledge and abilities to successfully perform the duties assigned to the position.   Demonstrated leadership and management skills within a social service program with the ability to establish and maintain professional standards, efficient consultation and supervision skills. Must be well organized and detail oriented with demonstrated skill in critical thinking and exercising good judgment. Excellent social work assessment and planning skills, with strong counseling, crisis intervention and education skills.

Successful experience and demonstrated ability administering human service activities and utilizing community resources. Ability to establish and maintain effective partnerships and collaborations. Experience in contract administration, program management, service evaluation and staff supervision required.

Ability to read and interpret contracts and develop policies and procedures accordingly. Ability to plan, organize, implement and direct program operations and activities. Ability to assess quality performance and implement effective strategies to improve and ensure quality service.



  • Comprehensive knowledge and experience with social service interventions related to HIV/AIDS, suspected child abuse/neglect, domestic violence, elder/dependent adult abuse, chemical dependency, psychological intervention and mental health crisis.
  • Extensive knowledge of social, emotional, behavioral, and economic implications of chronic disease, as well as death and loss. Extensive demonstrated knowledge of social and emotional problems associated with HIV/AIDS. Demonstrated expertise in formulating, implementing, and adjusting psychosocial treatment based on a sound integration of theory and practice. Working knowledge of and demonstrated adherence to federal, state, local laws related to health and social welfare including, but not limited to, HIPAA, Medi-Cal, AIDS Waiver, California Children’s Services.
  • Thorough knowledge of HIPAA and ability to respect confidentiality and professional judgment to interpret, clarify, and report information to patients, family members, and staff. Demonstrated ability to deliver services in an ethical, nonjudgmental, culturally competent, and nondiscriminatory manner.       Demonstrated experience communicating and working effectively with a multidisciplinary team.
  • Demonstrated experience thinking creatively and efficiently, to assess, analyze and solve problems.
  • Excellent interpersonal skills to interact effectively with ethnically and culturally diverse populations and co-workers, respecting confidentiality and exercising tact, flexibility, and diplomacy.


Must be able to work independently, set priorities, organize and complete multiple tasks and projects efficiently. Ability to initiate, develop and maintain effective linkages and partnership with community based agencies. Demonstrated experience using computer software to collect data and to prepare reports. Demonstrated experience using personal computer programs including Microsoft Word, PowerPoint, Excel and Access.


Must be willing and able to travel to community meetings, and occasional out-of-town conferences. As this position requires driving duties, employees must possess a valid California Driver’s License with access to reliable personal transportation as well as proof of current vehicle insurance in good standing.



Experience in the provision of drug and alcohol counseling preferred.

Medi-Cal fee-for-service provider certification desirable.

Ability to speak and write both English and Spanish is a plus.



Five years of clinical and administrative experience in a health or human service agency, including at least two years of supervisory responsibility.


Application Procedure:

Email resume and cover letter to:  with the title “Program Services Manager” in the subject line of your email. No phone calls please.


This position is based in Oakland, CA. WORLD is an Equal Opportunity Employer committed to hiring staff which reflect the diversity of the community we serve. Women of color, transgender women, and people living with HIV strongly encouraged to apply. We strongly encourage and seek applications from women, people of color, and bilingual and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions.