Job Openings at WORLD

Join the WORLD team and make a difference in the lives of many! WORLD is currently looking for qualified applications for the following positions:

 

Program Services Manager

Team Leader

 Program Services Manager

Women Organized to Respond to Life-threatening Diseases (WORLD), an affiliate of AIDS Healthcare Foundation (AHF), is a diverse organization for, by, and about women living with, and at risk for, HIV/AIDS. WORLD improves the lives and health of women, girls, families and communities affected by HIV through peer-based education, wellness services, advocacy, and leadership development. We envision a world where women, girls, and families affected by HIV and AIDS have the tools, support and knowledge to live healthy and productive lives with dignity. Our vision is rooted in a commitment to human rights and wellness with the understanding that this includes freedom from violence; access to housing; quality healthcare; food security; physical, spiritual and emotional wellbeing; education and economic justice.

WORLD, in affiliation with AHF, is seeking a full-time Program Services Manager to join the team at the WORLD office located in Oakland, California.

FLSA Status: Non-Exempt

Women Organized to Respond to Life-threatening Diseases

More information about this job:

 

Position:       Program Services Manager

Salary:         Compensation for this position is competitive

To apply:       Send resume and cover letter to WORLD, Attention: Operations Manager – djones@womenhiv.org

Reports to:  Associate Executive Director

 

Essential Duties & Responsibilities

  • Primary responsibilities include program design, implementation and administration; data tracking and reporting, research, evaluation and implementation of new services; staff development and continuous quality improvement services.
  • Responsible for planning, organizing, managing, and coordinating the programmatic, administrative, budget and operational activities in support of assigned and multiple program services areas. Responsible for directing and supervising the work of 2 assigned staff members.
  • Promoting, coordinating, and participating in collaborative activities and projects. Provide leadership and training to facilitate staff outreach, recruitment, linkage and peer advocacy to increase client census.
  • Function as a proactive leader and positive member of a program management and executive leadership team within the organization.

MINIMUM POSITION REQUIREMENTS:

A Master’s Degree from an accredited school of social work, public health; a combination of education and experience and knowledge and abilities to successfully perform the duties assigned to the position.   Demonstrated leadership and management skills within a social service program with the ability to establish and maintain professional standards, efficient consultation and supervision skills. Must be well organized and detail oriented with demonstrated skill in critical thinking and exercising good judgment. Excellent social work assessment and planning skills, with strong counseling, crisis intervention and education skills.

Successful experience and demonstrated ability administering human service activities and utilizing community resources. Ability to establish and maintain effective partnerships and collaborations. Experience in contract administration, program management, service evaluation and staff supervision required.

Ability to read and interpret contracts and develop policies and procedures accordingly. Ability to plan, organize, implement and direct program operations and activities. Ability to assess quality performance and implement effective strategies to improve and ensure quality service.

 

KNOWDEGE AND ABILITIES

  • Comprehensive knowledge and experience with social service interventions related to HIV/AIDS, suspected child abuse/neglect, domestic violence, elder/dependent adult abuse, chemical dependency, psychological intervention and mental health crisis.
  • Extensive knowledge of social, emotional, behavioral, and economic implications of chronic disease, as well as death and loss. Extensive demonstrated knowledge of social and emotional problems associated with HIV/AIDS. Demonstrated expertise in formulating, implementing, and adjusting psychosocial treatment based on a sound integration of theory and practice. Working knowledge of and demonstrated adherence to federal, state, local laws related to health and social welfare including, but not limited to, HIPAA, Medi-Cal, AIDS Waiver, California Children’s Services.
  • Thorough knowledge of HIPAA and ability to respect confidentiality and professional judgment to interpret, clarify, and report information to patients, family members, and staff. Demonstrated ability to deliver services in an ethical, nonjudgmental, culturally competent, and nondiscriminatory manner.       Demonstrated experience communicating and working effectively with a multidisciplinary team.
  • Demonstrated experience thinking creatively and efficiently, to assess, analyze and solve problems.
  • Excellent interpersonal skills to interact effectively with ethnically and culturally diverse populations and co-workers, respecting confidentiality and exercising tact, flexibility, and diplomacy.

 

Must be able to work independently, set priorities, organize and complete multiple tasks and projects efficiently. Ability to initiate, develop and maintain effective linkages and partnership with community based agencies. Demonstrated experience using computer software to collect data and to prepare reports. Demonstrated experience using personal computer programs including Microsoft Word, PowerPoint, Excel and Access.

 

Must be willing and able to travel to community meetings, and occasional out-of-town conferences. As this position requires driving duties, employees must possess a valid California Driver’s License with access to reliable personal transportation as well as proof of current vehicle insurance in good standing.

 

Preferred:

Experience in the provision of drug and alcohol counseling preferred.

Medi-Cal fee-for-service provider certification desirable.

Ability to speak and write both English and Spanish is a plus.

 

Experience:

Five years of clinical and administrative experience in a health or human service agency, including at least two years of supervisory responsibility.

 

Application Procedure:

Email resume and cover letter to: djones@womenhiv.org  with the title “Program Services Manager” in the subject line of your email. No phone calls please.

 

This position is based in Oakland, CA. WORLD is an Equal Opportunity Employer committed to hiring staff which reflect the diversity of the community we serve. Women of color, transgender women, and people living with HIV strongly encouraged to apply. We strongly encourage and seek applications from women, people of color, and bilingual and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions. 

Team Leader 

Women Organized to Respond to Life-threatening Diseases (WORLD), an affiliate of AIDS Healthcare Foundation (AHF), is a diverse organization for, by, and about women living with, and at risk for, HIV/AIDS. WORLD improves the lives and health of women, girls, families and communities affected by HIV through peer-based education, wellness services, advocacy, and leadership development. We envision a world where women, girls, and families affected by HIV and AIDS have the tools, support and knowledge to live healthy and productive lives with dignity. Our vision is rooted in a commitment to human rights and wellness with the understanding that this includes freedom from violence; access to housing; quality healthcare; food security; physical, spiritual and emotional wellbeing; education and economic justice.

WORLD, in affiliation with AHF, is seeking a full-time Team Leader to join the WORLD office located in Oakland, California.

 

JOB DESCRIPTION:    Team Leader

FLSA Status:      Exempt

 

 

The Team Leader is responsible for leading, implementing and integrating the Mission and Core Values of WORLD as well as AHF’s Management Philosophy in the leadership of the programs within and outside WORLD and AIDS Healthcare Foundation.

 

Essential Duties & Responsibilities

Includes the following.  Other duties may be assigned.

 

  • Serves as Team Leader for early intervention services, outreach, linkage, and peer advocacy.
  • Conducts outreach in various settings and to diverse populations in Alameda County, Contra Costa County, and other local areas.
  • Co-facilitates WORLD client support groups as needed.
  • Provides non-direct to information about HIV treatments, stress reduction and health care strategies.
  • Refers clients to the WORLD house, AHF clinics and pharmacies.
  • Maintains a client caseload and provides linkage and retention services to clients.
  • Provides support and referrals for dealing with difficult issues (disclosure, adherence, parenting, relationships, pregnancy and HIV, substance use).
  • Provides transportation to clients.
  • Completes written documentation in a timely and efficient manner.
  • Monitors assigned program areas and ensures that program objectives are met.
  • Works closely with the Program Services Manager and contributes to the preparation of the program reports for funders in a timely manner.
  • Supervises assigned direct service staff, peer buddies and volunteers by tracking program deliverables.
  • Advocates for consumers by bringing concerns to attention of providers.
  • Attends and represents WORLD in community events and promotes WORLD services.
  • Tracks new client intakes, collecting referral sources, and following up with assigned direct service staff to ensure clients are appropriately being served.
  • Meets regularly with Program Services Manager to troubleshoot program issues, complete program reports and receive support and training in management and supervision.
  • Ability to work daytime and/or evening and weekend hours required.

 

Participation in Meetings/Committees

Attends meetings as assigned.

 

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with AHF’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work, rewarding and disciplining employees, addressing complaints and resolving problems.

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience

High school degree or equivalent; strong experience in conducting outreach (street-level, venue-based, direct outreach etc.).  Experience in working in human service provision at community agencies, healthcare settings, and functional knowledge related to HIV/AIDS is plus. Familiarity with service options available to support and empower women living with HIV/AIDS.  Knowledge of harm reduction, healthy coping, and steps for networking with providers preferred. Knowledge of criminal justice systems, substance abuse, and mental health is preferred.

 

Computer/Software Skills & Abilities

To perform this job successfully, an individual should have knowledge of Microsoft Word, Excel, Outlook, Power Point and Adobe Acrobat Reader.

 

Language Skills

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.  Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to Management, public groups, and/or boards of directors.

 

 Mathematical Skills

Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations.  Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

 

 Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.  Individual must be self-motivated and able to work independently as well as a team.  Ability to successfully clear health screenings and background checks.

 

Other Skills & Abilities/Qualifications

  • Sensitivity to issues surrounding HIV and AIDS.
  • Ability to work as a team player.
  • Ability to work with diverse populations.
  • Sensitivity to multi-cultural and lifestyle issues.
  • Strong organizational/prioritizing skills in a rapidly changing environment.
  • Strong attention to detail.
  • Excellent interpersonal skills.
  • Able to work independently and follow established protocols.

 

Certificates, Licenses and Registrations

  • Valid California Driver’s License.
  • Proof of liability insurance.

 

Application Procedure:

Email resume and cover letter to: djones@womenhiv.org  with the title “Team Leader” in the subject line of your email. No phone calls, please.

 

This position is based in Oakland, CA. WORLD is an Equal Opportunity Employer committed to hiring staff which reflect the diversity of the community we serve. Women of color, transgender women, and people living with HIV strongly encouraged to apply. We strongly encourage and seek applications from women, people of color, and bilingual and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions. 

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